Update to October 2019!

Still using Windows 7?

The October 2019 version of Ascend will be the last to support Windows 7. Click here to learn more.

Effortlessly rent and sell your items. On your time.

Move more rentals.

October 2019 allows you to more easily rent and sell rental items in Ascend. Less clicks, more cha-chings!


You can now use the Sell button to convert Rental Items to sellable inventory, Rent All to add bulk quantities of Rental Items to a Reservation, and Quick Add to automatically check out all Rental Items when creating a reservation. 

Gain more visibility during your inventories.

Meet Inventory Center.

Regular inventories shouldn't be hard. This release helps you and your team tackle your weekly counts and full-store inventories with a new app available exclusively on our updated scanner: the Unitech EA500+.


Quickly spin-up an Inventory Event, check your overall progress at-a-glance, and update your product records at anytime without having to manually load and unload scanner files to your PC.

Your end of day list just got shorter.

Smarter server. Less work for you.

Upgrade to the newest version of Ascend to get access to our new Windows service, Ascend Agent.


It runs in the background of your server PC and quietly ensures multi-store data exchanges, automatic backups, and scheduled report/QuickBook IIF file deliveries. All without Ascend running!

How did we do?

Learn more about the updates included with the October 2019 version of Ascend using the video above, then share your thoughts with our team.

Your data, centralized.

Ascend HQ

Have you logged on to Ascend HQ? Users can quickly view sales overviews, check benchmark performance, measure key retail metrics, and plan for the future with actual location data - even multi-store locations. Plus, it's built for the cloud!


Updates are automatically applied and ready when you are. We've recently added the Sales Team Analysis report to display Quote and Layaway columns. And the Sales by Category report can display inventory and location-specific values.

Add texture to your traffic by leveraging data from Wi-Fi enabled smartphones with the next generation people counter by RetailNext. Paired with the power of Ascend, the Aurora is an all-in-one IoT sensor aimed at simplifying shopper behavior measurement to help you make impactful business decisions.

But it's beyond people counting. RetailNext gives you true traffic measuring that automatically excludes store staff from counts and key KPI metrics. Isolate employee paths to create interaction analytics of shoppers and sales associates that aid training and allow you to align staff to busy traffic hours - reducing unneeded costs and improving service.

We've partnered with the Listen360 Customer Engagement Platform to provide you an automated customer survey tool - a value of over $5000 per year


With Ascend integration, real-time detractor alerts, and daily email summaries, Listen360 helps you listen closely, respond quickly, and cultivate the kind of loyalty that results in personal recommendations from your happy customers. And now, SmartEtailing customers can easily show off their scores. 

Retail management beyond the sale

Explore our industry-leading integrations and grow your business.

Make more connections.

Receive genuine "word of mouth" recommendations and reach more qualified prospects to help you grow.

Keep it personal as you grow.

With near real-time feedback and insights from customers, you can deliver a world-class retail service experience.

Get valuable testimonials. Listen360 can help you stream testimonials to your main and social sites building up your visible reputation.

Find answers your way.

We've got everything you need to help you troubleshoot any problem. Use the links below to get started.

Interested in getting Ascend for your business?

Contact us today to learn more about how our full-service approach can help take your retail business to the next level.