Update: Ascend and Windows 8

Windows 8 was released on October 26th.  Here’s what you need to know about Ascend and Windows 8. Ascend and all of our certified peripherals work fine on Windows 8 Pro Edition.  For the latest installers, go to the Downloads page on our website at www.ascendrms.com.  We now have a client installer that works on Read More

4 Ways to Collect More Customer Email Addresses

By our estimates bike retailers have email addresses, on average,  for about 20% of their customers.  Many have more than that.  Some retailers have over 90%.  Here are 4 simple things they do to collect more addresses. Ask:  As my mom always told me, you don’t get something unless you ask for it.  Ask your Read More

5 Steps to Prepare for Your Year-End Inventory

Some of you have already finished your year-end inventory.  Most of you will do it sometime after the new year.  We’ve led and assisted with countless inventories.  From our experience, here are 5 steps to take now to be ready then.   Pick a date and publicize it.  Let your customers and employees know your Read More

What is your Ascend back-up plan?

To our customers living in the wake of Hurricane Sandy:  We hope you’re safe and sound and your lives are returning to normal.  If there’s any way we can help, please let us know. Earlier this year my neighbor’s house was gutted by fire.  Fortunately they were well insured and most everything has been replaced. Read More