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Updated subscription fees

This week we’ve got a special message from our Ascend UK Business Manager, Michael Collins, regarding the recent update to our subscription cycles and some awesome news on upcoming integrations. Dear Customers, I’m writing to you today to announce changes to our Ascend subscription fees. Starting 1st September 2018, we’ll be introducing a new monthly Read More

The sale of the summer

The Trek Summer Sale starts this week! Are you ready for it? We’ve got the resources you need right here. It’s also the final days of our Sherpa contest! Make sure you’re up-to-date in Ascend University for a chance to win an Xbox One S. Trek Summer Sale: Take advantage of Trek’s Summer Sale – with sale Read More

A little help from my friends

The Ascend support line will be closed briefly Friday morning, but there are a lot of great resources available to help out while we’re away! From videos to articles to conversations with other retailers, we’ve got a resource type for everyone. Limited support: The support line will be closed from 9:00am to 10:15am CST on Friday, July 20th for an all staff Read More

Service central

By now, your season is probably in full swing – and now that customers are out and about in the great outdoors, their equipment probably needs some TLC and your service center is bustling. This week, we have a few tips to keep things humming along. Hotfix incoming: Retailers have been quick to adopt the Read More

Make a reservation

If you’ve already updated to the June 2018 version of Ascend, hopefully you’re taking advantages of the cool new features! If you aren’t on June 2018 yet, make sure to set aside some time outside of store hours to update. You should also take a few minutes right now to read this post and check Read More