Find answers. Be happy.
We've got everything you need to help you troubleshoot any problem. Use the links below to get started.
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Online Help
Read up with Ascend's online manual. Find FAQs, support docs and how-to instructions.
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Ascend University
Stay sharp with our interactive training modules. Visit to watch short video tutorials, then test your knowledge.
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Blog
Keep up-to-date on new releases, upcoming promos, and everything else Ascend.
Already on the line with our support team?
Start a remote session now.
One-on-one support.
Use the button below to initiate a remote access session once instructed by a member of our support team.
CONNECT WITH TEAMVIEWER
Stay connected. Jump ahead.
Use these links to find other retailers, contact our team, and submit your ideas to help make Ascend better.
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Ascend Customer Network
Connect with the support team and other retailers on Ascend's private social site.
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Submit a Support Ticket
Get help from the team by messaging us directly.
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UserVoice
Share your ideas and vote on future system improvements.
Getting ready for inventory?
Keeping an accurate inventory is crucial for any retail business. Let us help!
We’ve got an entire fleet of inventory scanners available for rent and ready to help you reduce your scan time and improve your database health.
