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WE'RE OHN BREAK!!

We closed, suckas. Sucks to be you. Buh-bye.

Let’s get you
back to work.

Use this page to access our self-help resources.
Looking for service status? Click the button below.

Find answers. Be happy.

We've got everything you need to help you troubleshoot any problem. Use the links below to get started.

  • Online Help

    Read up with Ascend's online manual. Find FAQs, support docs and how-to instructions.

  • Ascend University

    Stay sharp with our interactive training modules. Visit to watch short video tutorials, then test your knowledge.

Already on the line with our support team?
Start a remote session now.

One-on-one support.

Use the button below to initiate a remote access session once instructed by a member of our support team.
CONNECT WITH TEAMVIEWER

Stay connected. Jump ahead.

Use these links to find other retailers, contact our team, and submit your ideas to help make Ascend better.

  • Ascend Customer Network

    Connect with the support team and other retailers on Ascend's private social site.

  • UserVoice

    Share your ideas and vote on future system improvements.

Advice done right.

Sign-up today to learn more about our inventory services.

From full-store physical inventory counts to best practices training, our team is standing by to help you reach your retail goals.

GET MORE INFO ABOUT OUR INVENTORY SERVICES

Go beyond the point of sale

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Easily set, measure, and track goals and performance while continually forecasting for the future with Ascend.

Click here to learn how we can help your retail business grow