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We're introducing an updated service health status page to help quickly alert you of Ascend service disruptions.

Use the new page to stay on top of scheduled maintenance or service outages. Plus, get access to live updates. Click below to subscribe to alerts today!

Trek is updating multiple part numbers for their 2022 model year bicycles. The upcoming April 2021 version of Ascend includes a feature to help you automatically update all affected orders. Need to update products now? Click below to learn best practice and manually update affected purchase orders and special orders.

Ascend is the first and only point-of-sale system to directly integrate with Locally, an online platform that allows you to display and sell your inventory on locally.com, social pages, and your own website.

If you're a Trek retailer, you can now leverage their partnership with Locally to help new customers discover your products on trekbikes.com. Click to learn about Locally on Trek's B2B site.

This link works best if you’re first logged into the B2B site. Click to login.

Our phone lines will be closed from 4:00 to 5:00 PM CST on Tuesday, April 20th for a feedback session. The support line will be closed during this time. If you have an emergency, please call (877) 875-8663 and leave a message. We apologize for any inconvenience.

The newest version of Ascend is here. Update to February 2021 for for  automated APPLE label pricing sync, new special order functionality, and an all-new set of tools on Ascend HQ. 

Are your inventory levels running low? Now's a great time to take stock of your products and verify your database inventory levels with one of our personalized onsite inventory training services.

Outdoor retailers continue serving their communities worldwide with bicycle sales, repair, and maintenance. Learn what we're doing to help and how you can use the tools currently available to continue running your business safely and securely.

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