Need for speed

The next version of Ascend is coming up fast. And it’s bringing some behind-the-scenes changes to speed up your processes and keep things moving, no matter what. The July 2019 version of Ascend is coming to a computer near you later this month – after you’ve had some time to recover from the Fourth of July holiday rush!

Limited support this week:  The Ascend office will be closed on both Thursday 7/4 and Friday 7/5 this week for the US Fourth of July. Emergency support will be available from 8AM to 5PM CST on Thursday and Friday (7/4 and 7/5). There will also be emergency support on Saturday and Sunday, like normal.

For non-emergency issues, please send us an email at help@ascendrms.com and we will get back to you ASAP on Monday (7/8) during normal support hours.

New release incoming: Mark your calendars for the next release of Ascend on Tuesday, July 23rd! We delayed this release a month and used the extra time to make Ascend faster, and easier to use no matter what’s going on behind-the-scenes. We also added some small tweaks to make your daily workflows smoother and more secure.

The July 2019 version of Ascend includes:

• a status notification bar letting you know if any services are ever down,
• the option to continue working offline in sales, work orders, purchase orders, and much more during an outage,
• improved performance in the transaction screen so you can help customers quicker,
• Custom Inventory Types,
• and more!

Check out our release notes to learn more. And stay tuned for more information on this release as we get closer to the July 23rd release date.

Raise the bar: We’ve updated our minimum hardware requirements to better reflect common industry recommendations. If you’re still seeing Ascend run slowly after the July 2019 release, check out our help site to compare your systems with the new requirements.

Hardware sale: Speaking of hardware, we’re running a flash sale! All Ascend hardware (including PCs) is 10% off until Monday, July 15th. Reach out to the Ascend sales team today to get your hands on this great deal!

PCS are only available for US customers, and this sale is only valid for existing Ascend customers.

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Tags: fourth of july, hardware sale, july 2019, July 2019 release, limited support, minimum hardware requirements