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Outage

Make a splash

If you’re like many retailers in much of North America, the traffic in your store is probably starting to drop off fairly significantly. If you’re in the northern portion of the continent, you might be able to switch over to your winter sports season – or if you’re in the southwest, you might just be Read More

Make a splash

If you’re like many retailers in much of North America, the traffic in your store is probably starting to drop off fairly significantly. If you’re in the northern portion of the continent, you might be able to switch over to your winter sports season – or if you’re in the southwest, you might just be Read More

Fall in love

We had a bit of a false start with the release of the September 2018 version of Ascend – but never fear, that just gives you and your staff more time to brush up on all the new features! September 2018: A few weeks ago, we gave you a sneak peek of the new features Read More

Labor of love

Labor Day in the US is fast approaching. For most of the country, that probably means that your business is starting to slow down – and many vendors and retailers use this last, big holiday to close out excess summer inventory. It also means we’re inching closer to the release of the September 2018 version Read More

Tax breaks, rebates, and total recall

Trek recently announced a new recall, Wisconsin is running a “sales tax holiday” before school starts, and the Trek 2018 Summer Sale ended on July 30. There’s a lot going on this week for Ascend retailers, so we’ll make sure you’re up to speed on everything you need to know! Limited support: The support line Read More

Bring the heat

In the US, Memorial Day is the unofficial start to summer. Now that your customers have had a taste of good weather, your season’s sure to jump into full swing – make sure you’re fully prepared. Service outage: Several Ascend online services will be down beginning at 11:00 pm Central time on Tuesday, May 29 Read More

Spring forward

The weather may be having trouble making up its mind, but spring will be here before you know it! The Spring 2018 version of Ascend was released to beta and early release retailers on February 28. It will be available to everyone else on March 20 – so get to know our new features this Read More

Multi-Store Service Outage? FAQ!

We’re making some changes to our infrastructure by updating our multi-store services. Unfortunately, it’s not as easy as flipping a switch. To help avoid any confusion, we’ve put together a short list of frequently asked questions. When will you be performing the upgrade? On Monday July 13th, 2015 starting at 6 AM Central. Who is Read More