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Version 2.5

A Belated Happy "Blue" Year and 2013 Budgets

Greetings and a much belated Happy New Year to all of you.  As I reported in my last blog post, the Ascend Team met a challenge I issued to them last year.  With your cooperation they got over 90% of our locations to upgrade to version 2.5.  It was no small feat.  To date over 875 Read More

Happy Holidays from Ascend!

On behalf of the entire Ascend Team I’d like to wish you all a Merry Christmas and a Happy New Year!  Thank you for a wonderful 2012.  Together we’ve accomplished some great things.  We’re looking forward to an exciting 2013. I’ll Have A Blue Christmas Because of You Back in September we released Version 2.5.  Read More

2 Steps to Start Getting Ready for V3

Our progress continues on Ascend Version 3.  As with most major projects we’ve had some surprises and things are taking longer than expected.  We’re focussing all of our energy on providing a fast and reliable system to carry us all into the future.  We’re targeting the 2nd half of 2013 for release.  Sometime after the 1st of Read More

Chrome Is It!

With a nod to the old Coca-Cola campaign, I’m officially announcing that “Chrome Is It!”.  Google Chrome is the official web browser of Ascend Version 3. Why only one browser? My decisions regarding the development of Ascend are guided by the following principles: We will maximize the time we spend programming new features and improvements. Read More

"Das ist cool!" Revisited

Last March I blogged about my Ascend dealer visits in Germany (read Das ist cool!).  The short version of the story was a German dealer was very excited to see the new feature to print special order receipts at receiving time.  The bad part of the story was they could have been using the feature for Read More

Join us for our Ascend Version 2.5 Webinars

On Monday night, October 1st, Ascend Version 2.5 will be available for you to download in your stores. We want you to make the most of this new release.  With features like integrated SMS text messaging and Red Shield integration, you’ll want to update soon.  Please join us on Tuesday, October 2nd, at 9am CST Read More

Version 2.5 Release Scheduled for October 1st

We’ve rescheduled our release of Version 2.5 to October 1st. With every new version of Ascend, we schedule a “Release Candidate” phase.  One month before our scheduled release date, we give the latest version of Ascend to a large group of dealers to use in their stores.  If we discover any problems, it gives us Read More

Red Shield Integration in Version 2.5

With Version 2.5 we’ve made it easier to sell and register Red Shield extended warranty contracts. Previously, to register the contracts you had to get out of Ascend and go into Dexter.  That either slowed down the sales process or meant that the contracts had to be entered later on.  Because of that some contracts Read More

Version 2.5 – Early Release Update

On August 20th we will make Ascend Version 2.5 available to our Early Release dealer group .  We will make it available to all dealers next month on September 17th. Here are some highlights of what’s included: You’ll be able to text message your customers from Ascend.  See my previous blog on this topic for full Read More

Ascend Mid-Year Update

As we enter the second half of 2012, here’s an update on the major initiatives we’re working on at Ascend. 1.  We’re winding down work on Ascend Version 2 We’re putting the finishing touches on Version 2.5.  It’s the last planned update for Version 2.  It will go to early release  on August 20th and Read More

Coming Soon: SMS messaging in Ascend

SMS (a.k.a. Text) messaging is very popular.  I know that’s not a big revelation for anyone.  When my 75 year old mom started texting me this past year, I knew we were reaching technology saturation.  Recent statistics bear this out as well: Some 83% of American adults own cell phones and three-quarters of them (73%) send and receive text Read More

The Re-Imagination of Nearly Everything

In the winter of 2004 I, along with other managers at Trek, read Re-imagine! by Tom Peters.  The premise of the book was that businesses need to constantly evaluate and re-invent themselves.  Peters emphasized how the web would dramatically change all businesses.  Not long after reading the book, Trek decided to get into the software business and Read More

Join us for our Ascend Version 2.4 Webinars

On Monday night, June 11th, Ascend Version 2.4 will be available for you to download in your stores. Please join us on Tuesday, June 12th, at 9am CST or Wednesday, June 13th, at 11am CST for an overview of the new features. To register for the Tuesday session go to https://www1.gotomeeting.com/register/893359656. To register for the Read More

Ascend Version 3 – To the Cloud!

We’re excited to announce that work on Ascend Version 3, our next major platform, is underway with an expected release date of Q2 2013.  Before then you will see two more major upgrades to Version 2.  Version 2.4 will be released next month on June 11th.  Click here for a preview of the changes that Read More

Version 2.4 – Early Release Update

Today we previewed and released Ascend Version 2.4 to our Early Release Team of dealers.  We will make it available to all dealers next month on June 11th. Here are some highlights of what we previewed for them today: When you choose to unreconcile a category, Ascend now asks if you want to unreconcile its child categories. On Read More

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